Appeal on Winter Quarter Average Form

	Appeal on Winter Quarter Average

In July of each year, your sewer bill is recalculated based of the average amount of water use billed in the previous months of December, January, and February. These three months represent the period when outside water usage is normally at a minimum. Under Pima County Ordinance 13.24, customers have 60 days after receipt of a bill to appeal a new user fee, a new usage class, or a new discharge factor. Customers may appeal their account at any time during the fiscal year, but will only receive a credit for up to 60 days back on their bill.

As of July 1, 2009, appeals will be based on occupied water usage for three consecutive months from July 2008 billing through June 2009 water billing.

If your water provider is Tucson Water, Oro Valley Water, or Metropolitan Water District and you would like to appeal, please fill out and submit the form below and we will review your water consumption without requiring further documentation.

If your water provider is Winterhaven or Community Water of Green Valley, fill out the form below and include your water account number. Your water consumption is available to us online to review and process your appeal.

Property (where service is provided) Information

Billing Information

Street Number:	Street Direction:
Account Number:
Street Name:
Unit:

Enter the alternative month you would like sewer billing calculation to begin:

Month:

First Name:
Last Name: OR:
Company Name:
Telephone:	ex: 520-999-9999
FAX:	ex: 520-999-9999
E-mail address:
Re-enter to confirm:

Enter the name of your water company:

Please enter the code shown below.

This helps prevent spam responses.

If your water provider is not listed above, please provide our office with three consecutive months of active water use stubs from your water provider. Stubs can be submitted by mail, fax, or email. Please include your wastewater account number from your Utilities Service Statement on the documents you provide to us.

Mail, fax, or email your three lowest consecutive water bills to our Department:

Mail to: 201 N. Stone Ave, 5th Floor, Tucson AZ 85701
Fax to: (520) 798-3229
Email scanned copies to:

*** Note *** If you do not wish to use this form, you may call us at (520) 740-6609.

Notice to multifamily users such as apartment, mobile home and condominium complexes:
You may appeal the winter quarter average calculation by submitting a Multi-Family Occupancy Appeal Form. Please call our office at (520) 740-6609 to request a form.

Upon submission, this form will be emailed to the Pima County Regional Wastewater Reclamation Department for processing.